Premium Double Room
- 2 Single beds or 1 Double bed
Hotel · Hanoi · Ha Noi Municipality
San Palace Hotel & Rooftop
A 4-star stay in Hanoi's Old Quarter with a rooftop pool, spa, and high guest ratings.
- Rooftop pool and sun loungers
- Spa & wellness centre with massages
- 24-hour reception and airport shuttle
9.2
Perfect
3300 reviews
Booking.com 9.2 · 3300 reviews
About
San Palace Hotel & Rooftop
San Palace Hotel & Rooftop sits on Hang Bong Street in Hanoi's Hoan Kiem district, 0.6 km from the Thang Long Imperial Citadel. This 4-star property has 29 rooms, many with city views, and a rooftop pool that sets it apart from nearby hotels.
Guest reviews consistently praise the location—quiet yet central, steps from the Old Quarter's sights and the lake. The staff earn near-perfect marks for helpfulness, and the breakfast is repeatedly called excellent value. Rooms are described as clean, comfortable, and well-decorated, with soundproofing and air conditioning as standard.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional staff — Guests repeatedly highlight the friendly, helpful service, from providing maps to recommendations. The Staff rating is 9.9, the highest category.
- Central yet quiet location — On Hang Bong in the Old Quarter, within walking distance of the lake and museums, yet noted as surprisingly quiet. The General rating is 9.3.
- Rooftop pool and spa — A rooftop pool with sun loungers and beach umbrellas, plus a full spa offering massages, facials, and body treatments.
- Breakfast value — Reviews call the breakfast 'gorgeous' and 'great value,' with a wide selection. The breakfast area includes a children's buffet.
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Worth weighing
4 to weigh- No pets allowed — The hotel does not accept pets, so travelers with animals need to make other arrangements.
- Strict check-in window — Check-in is only from 14:00 to 23:59. Late arrivals after midnight may need to coordinate with the 24-hour reception.
- Limited on-site parking — No parking is listed, which could be a hassle for guests driving in Hanoi's busy Old Quarter. Car hire is available, but parking is not guaranteed.
- Small property — With only 29 rooms, the hotel may feel intimate but can book out quickly, and shared spaces like the pool could be busier during peak times.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room
- 2 Single beds or 1 Double bed
Executive Room
- 1 King-size bed
Standard King Room
- 1 King-size bed,1 Double bed
- Shower
- Air conditioning
Family Room
- 1 King-size bed
- City view
- Shower
- Air conditioning
Suite
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Spa
- Rooftop pool
- Children's pool
- Sun loungers
- Beach umbrellas
- Spa & wellness centre
- Full body massage
- Facial
- Body scrub
- Body wraps
- Pedicure
- Manicure
- Waxing
- Make up services
- Treatment room
Food & Drink
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
- Children's buffet
- Welcome drink
- Happy hour
- Coffee shop
Services
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Business centre
- Fax/Photocopying
In-Room Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Mini-bar
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Ironing facilities
- Free toiletries
- Sitting area
- Terrace
Safety & Accessibility
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Lift
- Safe deposit box
- Allergy-free rooms
Activities
- Hiking
- Entertainment
- Sports trainer
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 3,300 reviews
Booking.com · 9.2 · 3300 reviews
9.2Verified guest“Amazing, fairly clean venue. Surprisingly quiet, and the best location near the city center in a very nice area—about 5 minutes' drive from the Old City Gate.”
9.2Verified guest“You'll love the rooms with balconies and the unbeatable location in the heart of the Old Quarter.”
9.2Verified guest“Breakfast is great value, and the location is convenient to the Old Quarter, major sites, shopping, the lake, and museums.”
9.2Verified guest“A wide array of goodies for breakfast.”
9.2Verified guest“Marvellous, good location—5 minutes' walk to a famous prison, near attractions and the lake. Excellently decorated unit with a good shower and kind staff.”
9.2Verified guest“Room was nicely decorated with an electric kettle and fridge. Breakfast was gorgeous and real value—enjoyed everything offered.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel is on Hang Bong, right in the Old Quarter's maze of streets, with shops, street food, and cafes nearby.
Thang Long Imperial Citadel: A UNESCO-listed site, just 0.6 km away—an easy walk for history buffs.
Hoan Kiem Lake: Within walking distance, a central spot for a stroll or morning exercise, with Ngoc Son Temple on an islet.
Museums: The Vietnam Military History Museum and other museums are mentioned as being minutes away.
187 Hang Bong, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 22 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Are pets allowed at San Palace Hotel & Rooftop?
No, pets are not allowed on the property.
Does the hotel have a rooftop pool?
Yes, the hotel has a rooftop pool with sun loungers and beach umbrellas, plus a children's pool.
Is there an airport shuttle available?
Yes, the hotel offers a paid airport shuttle service.
What dining options are available?
The hotel has a restaurant, snack bar, and bar/lounge area, and offers special diet menus.
Are there spa facilities?
Yes, there is a spa and wellness centre with massages, facials, and body treatments.
The bottom line
For travelers who want a central, quiet base in Hanoi with exceptional service and a rooftop pool, San Palace Hotel & Rooftop is a strong choice. It's particularly well-suited for first-time visitors to the Old Quarter who value staff helpfulness and a good breakfast.
9.2A reliable, high-rated stay in the heart of Hanoi.
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